[TITLE: Consumer Protection Ontario Logo. Ontario Logo]
[Richard Hustwick, host, standing in a house next to building materials - house is in mid-build.]
RICHARD HUSTWICK - Host >> Thinking about a home renovation? Make sure you start with a written estimate from a reputable contractor.
[Still frame showing building materials a contractor would use.]
RICHARD HUSTWICK >> In fact, it's a good idea to get estimates. Talk with each contractor about what you want done and how you want it to improve your home. The more information you provide, the better a contractor can plan to meet your needs.
[Still frame showing an estimate for the renovation contract - a list of estimated costs. This is followed by footage of a contractor working on a home.]
RICHARD HUSTWICK >> When you get the estimates, check to see that everything you talked about is listed. If it isn't there, you may not get it. The estimate should include at least: the contractor's name, address and contact information. Details of the work to be done and the materials to be used. Total cost and terms of payment. Work schedule, including start and completion dates. Once you and the contractor have agreed and signed, the estimate becomes a contract. Make sure you keep a copy.
[Still frame showing a renovation contract.]
RICHARD HUSTWICK >> Under Ontario law, you're entitled to a written contract. Sometimes it may be tempting to work with a handshake and a cash deal - some people think you can save money that way. Maybe - but you're taking a big risk. If anything goes wrong, if the work isn't done to the proper standard, or the materials are shoddy; or if the contractor simply takes your deposit and never comes back… then, without a contract, you're outta luck.
[Still frame showing the Consumer Protection Ontario website.]
[Richard Hustwick, host, standing in a house next to sheets of drywall - house is in mid-build.]
RICHARD HUSTWICK >> Our website has a lot more information about planning a successful reno. Check it out, and know your rights.
[TITLE: Consumer Protection Ontario. URL: Ontario.ca/ConsumerProtection]