How to Provide Additional Information in SADIE – Published June 20 2022

Narrator: This video shows how to provide additional information requested by the Exceptional Access Program, in SADIE, the Special Authorization Digital Information Exchange. All persons in this demonstration are fictional. 

Select the Menu and then click on the View Submitted link. The Submitted Requests screen displays. In the Submitted Requests with Ministry Decision list, if further information is required for a request, select the View button.

The Submission Details and Correspondence Exchanged with the Ministry display. Click Download. Documents that have been downloaded are automatically saved to your computer and can be found in your Downloads folder. 

Click on the PDF file to view the document, in this case the Response letter, which opens in a separate window.

Select the main tab to return to the Submission Details screen. Click the Add Additional Information button.

The Additional Information screen displays, with three tabs. On the Summary tab, confirm that the practice location details are correct. If the wrong practice location was selected, or you need to update information, select the Change or update practice location button. Select a different practice location if necessary. Click Edit to make updates to information for locations, and prescribers and delegates can click the Add new location button to add a new location if required. Click Select, then click the checkbox to indicate the practice location details are correct. Click Next.

On the Additional Information tab, provide the supplementary details requested by the EAP. Text must be entered in the Additional Details text field, and/or one or more documents must be attached in the Attachments field. In the text field, you can type information, or you can paste text that has been copied.

Select the ellipsis button and click on Attachments. Click Choose, then select the document, then click Open. Select Upload and categorize the attachment if desired. Click Done. Add other attachments if necessary. Click Next.

On the review tab, review the additional information that can be submitted. If the additional information is not ready to submit, click the Save button and the additional information request will move to the Requests in Progress list on the Home screen, to be updated and submitted at a later date.

Prescribers and delegates view a Submit button and designates view a Send to Prescriber button. When a designate clicks the Send to Prescriber button, the Additional Information request will move to the Requests Ready to Submit list on the Home screen, for the prescriber or their delegates to review and submit to the EAP.

As a prescriber or delegate, click the Submit button. The Submitting Terms and Conditions display. If in agreement, click Accept. The Additional Information request has been submitted to the EAP. If desired, click the Download/Print Request link to view the Additional Information request that has been submitted.

Alternatively, the submitted Additional Information request can be viewed anytime on the View submitted screen by selecting the Menu, then View submitted. 

Find links to other learning resources on our training aids page at Ontario.ca/SADIE. Have questions? Email us at SADIE@ontario.ca