How Prescribers and Delegates Create and Submit a Request in SADIE

Narrator: This video shows how prescribers and delegates create and submit a request in SADIE, the Special Authorization Digital Information Exchange. All persons in this demonstration are fictional.  

Select the Create Request button. The General tab displays the prescriber's contact details. If there is more than one location that a prescriber works from select the relevant practice location from the drop-down menu. 

Prescribers and delegates can also select Add New Practice Location to request that a new practice location be created. Record Yes or No to confirm the displayed practice location information is correct. If there is a change of information to report select No to provide the updated information. Select Yes to indicate the details are correct. In this space record or update a prescriber's email address for this practice location. The prescriber will receive email notifications at this address for requests designates have prepared for review and submission to the EAP.

Next, navigate to the Patient tab. Record the patient's details. Fields that are mandatory are marked with an asterisk. Notice the way dates are entered. To avoid mistakes the year month and day must each be selected.  

Next, navigate to the Drug and Indication tab. Select the request type. An initial request is for first time application to EAP. A renewal is a request to renew an existing EAP approval.  

You can start by selecting a drug or indication. Bolded items in the drop down lists represent drug  and indication combinations that are most commonly requested which in most cases will provide a criteria specific smart form with clinical questions specific to the criteria for this drug and indication. As you type the list is filtered to show any drug with those letters in its name.  

When selecting a drug you can search for a drug by typing the brand name, generic chemical name, or drug identification number. The generic chemical name of the drug is what appears and must be selected. Note that for best experience and to access smart forms where available users should select a value from the drug drop down field and select it by clicking on the drug name.  

If a drug that is available in the drop down is not selected or only part of the name is typed in, users will not benefit from the features of a tailored smart form and the questions that are presented may not be specific to the desired drug and indication.This can result in an incomplete submission and the need for the EAP staff to request additional information causing delays.  

If the drug or indication is not in the list type the drug name to complete and submit a request using a standard EAP form. 

The hospital discharge section is available for patients awaiting discharge. Once a drug and indication are selected reimbursement criteria for that combination display if available. 

Next, navigate to the Clinical Details tab. The Clinical Details tab collects the necessary clinical information to determine if the patient meets the funding criteria. The questions dynamically appear based upon the input and changes to a response can change what questions are asked. Clinical questions that are mandatory fields are marked with an asterisk. 

If a mandatory clinical question is not answered, when you submit a rationale must be provided to explain why. Providing answers to all mandatory questions will ensure your request is dealt with promptly. Certain questions require or allow for you to attach supporting documentation. Next, navigate to the Review tab. Review the Request Summary screen carefully to ensure all information provided is accurate and all questions have been answered. Any mandatory question that has not been answered will be indicated and highlighted in yellow with the message value is required.

Click on the 'Value is Required' message to be directed to the related question that was not answered. Once all necessary information is provided the prescriber or delegate can submit the request. Next, send the request to the EAP.

Send the request by using the Submit button. If not all of the mandatory questions have been answered a pop-up box will appear where they can provide an explanation for why they are not providing all required information. Click Submit. 

The submitting terms and conditions display.  

If in agreement, click Accept. A message indicates the request has successfully been submitted to the EAP. Click the Download / Print Request button to view the PDF request.  

Currently this is the only opportunity to view the submitted request details.  

The request displays as a PDF and a copy is placed in the Downloads folder on the computer. An email notification is sent to any designates assigned to the practice location for the request to let them know the request has been submitted. 

In fall 2021, users will be able to track and view submitted requests and Ministry decisions within SADIE. Find links to other learning resources on our training aids page at Ontario.ca/SADIE. Have questions? Email us at SADIE@ontario.ca